FAQs

Shopping Related

Transteel home furniture are made with pride by over 120 technicians and engineers at our 2.5 Acre plant located at Peenya Bangalore using computerised machinery.

We would be happy to welcome you to our experience centres at Bangalore , Chennai , Delhi NCR ( Gurgaon ), Hyderabad and Mumbai

We currently deliver to Bangalore , Chennai , Delhi NCR , Hyderabad , Pune & Mumbai

We will deliver within 15 working days

We are unable to offer customization for  any of our products through the online store. Really sorry about that!

Your order is delivered and assembled by our technicians. As a part of our launch offer we are waiving off the delivery and installation charges and will not charge you for the same

You can contact us over  email / landline / using our toll free number between 9 AM and 6 PM Monday – Saturday . Our service centers at Bangalore, Chennai, Delhi NCR, Hyderabad and Mumbai will respond by listening to you, understand your concern and then log in your complaint, share  a service reference number and complete the activity within 3 working days.

Product Related

Wardrobe Related

Assembly is required for the wardrobe and will be done by a Transteel technician within 48 hours of delivery.

We manufacture the wardrobe on computer controlled machines using engineered wood ( Pre-laminated particle board ) and edges are finished by machine edge banding.

Additional shelves cannot be added.

Yes, the cupboard is lockable.

There is one hanging rod.

Bed Related

The headboard is made of Engineered wood  (Pre-laminated particle board)

We recommend a mattress size of 78 Inches  X 36 Inches for our single bed &  78 Inches X 60 Inches for our Queen size double bed . Mattress thickness is per your choice.

Assembly is required for the Bed and will be done by a Transteel technician within 48 hours of delivery.

This bed does not come with a mattress and any other accessories like pillows etc.

The frame is made of 16 Gauge mild steel powder costed tubular sections and is designed to provide the structural support for the bed and also enhance aesthetics.

The legs has end caps to protect the floor from scratches.

Dining Table Related

The table is not for outdoor use.

This table can be cleaned using a mild detergent and water (on a wet cloth and not direct on the table top).

No, the chairs are not included.

We manufacture the table top  on  computer controlled machines using engineered wood ( Pre-laminated particle board ) and edges finished  by machine edge banding.

Yes, the steel legs are  powder-coated.

Assembly is required for the Dining Table and it will be done by a Transteel technician within 48 hours of delivery.

Dining Chair Related

The upholstery does stain easily on chairs where polyester fabrics are used and it can be cleaned by a damp cloth . Chairs which use leartheirte will not stain easily and can be cleaned by a damp cloth.

The chairs legs are made from steel and is powder coated  to the colour shown on the photo.

Assembly is not required for the Dining chair and it is delivered fully assembled.

Side Table & Dresser Related

We manufacture the wood surface  on computer controlled machines using engineered wood ( Pre-laminated particle board ) and edges finished by machine edge banding.

Yes, the steel used  is powder-coated to the colour shown in the product image.

Assembly is required for both  the Side Table & Dresser. It will be done by a Transteel technician within 48 hours of delivery.