We want you to feel like every item is the perfect match for your home. If it’s not the right fit, we’ll help you get it sorted and have you on your way.
You can choose to receive store credit ( this can be used for both our home and office range of products ) for your return, or have the original payment method refunded.
Refunds are available immediately on delivery and installation only . If you do not like the product simply inform the Transteel technician who has delivered and assembled your product and he will take back the product and you will immediately get a confirmation of cancellation of the order and acknowledgement of the return of the product .
Refunds will be processed within 24 hours of pickup. Depending on the mode of payment you used, Banks and Payment Gateways usually take between 7-10 working days to credit the amount to your account. The refund amount will be equal to the paid amount for an item.
You may choose to cancel one or more items in your order before it is shipped within 3 days from our order confirmation date by sending an email to email@example.com .